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Effective Date: May 19, 2026

Welcome to Concrete Queenz (“Concrete Queenz,” “we,” “our,” or “us”). We are committed to protecting your privacy and being transparent about how we collect, use, and protect your information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, donate, purchase merchandise, sign up for updates, participate in programs, or otherwise interact with us online or in person.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide to us, including:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment and donation information
  • Billing and shipping information
  • Organization or company affiliation
  • Social media handles
  • Information submitted through forms, surveys, applications, or event registrations

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages viewed
  • Time spent on pages
  • Referral links
  • Cookies and analytics data

How We Use Your Information

We use collected information to:

  • Operate and improve our website and programs
  • Process donations and purchases
  • Send newsletters, fundraising updates, and marketing communications
  • Respond to inquiries and media requests
  • Coordinate volunteers, partnerships, and events
  • Analyze website traffic and campaign performance
  • Provide customer support
  • Maintain organizational security and prevent fraud
  • Comply with legal obligations

Platforms and Third-Party Services

We use trusted third-party platforms and services to help operate our organization and website, including:

  • WordPress (website hosting and management)
  • Klaviyo (email and SMS marketing)
  • Givebutter (donations and fundraising)
  • Shopify (online merchandise sales)
  • Canva (design and content creation)
  • Slack (internal communication and operations)
  • Social media platforms including Instagram, TikTok, Facebook, YouTube, and Threads

These third parties may collect, process, or store information according to their own privacy policies. We encourage you to review their policies directly.

Donations and Payment Processing

Donations and purchases made through our website may be processed through third-party payment processors integrated with platforms like Givebutter and Shopify.

Concrete Queenz does not store full credit card information on our servers.

Payment processors may collect:

  • Billing information
  • Payment card details
  • Transaction history
  • Fraud prevention data

Email and SMS Communications

If you sign up for our newsletter, SMS updates, or marketing communications, we may send you:

  • Program updates
  • Event announcements
  • Fundraising campaigns
  • Merchandise releases
  • Partnership news
  • Volunteer opportunities

You may unsubscribe or opt out at any time by:

  • Clicking the unsubscribe link in emails
  • Replying STOP to SMS messages
  • Contacting us directly

Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Improve user experience
  • Analyze traffic and engagement
  • Understand fundraising and campaign performance
  • Personalize content and communications

You can modify your browser settings to refuse cookies, though some website functionality may be affected.

Social Media and User Content

If you interact with us on social media or tag Concrete Queenz in posts, photos, or videos, we may repost or share your content unless requested otherwise.

Please avoid sharing sensitive personal information publicly through social media platforms.

Children’s Privacy

Concrete Queenz works with youth and school communities. We take children’s privacy seriously.

We do not knowingly collect personal information online from children under 13 without appropriate consent from a parent, guardian, school, or authorized representative where required by law.

Program-related information collected offline through schools or guardians may be governed by separate consent forms and agreements.

How We Protect Your Information

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no electronic transmission or storage system is guaranteed to be completely secure.

Sharing of Information

We do not sell personal information.

We may share information with:

  • Service providers and platforms necessary to operate our organization
  • Payment processors
  • Event or program partners when necessary
  • Legal authorities if required by law
  • Professional advisors or auditors

Your Rights and Choices

Depending on your location, you may have rights to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent for communications
  • Request information about data usage

To exercise these rights, contact us using the information below.

California Privacy Rights

If you are a California resident, you may have additional rights under California privacy laws, including the right to request information regarding how your data is collected, used, and shared.

Concrete Queenz does not sell personal information.

External Links

Our website and social media may contain links to external websites or platforms not operated by Concrete Queenz. We are not responsible for the privacy practices of those third parties.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or your information, please contact:

Concrete Queenz
Email: info (at) concretequeenz (dot) org
Website: www.concretequeenz.org